Frequently Asked Questions
Please refer to the delivery time table for specific countries.
Our delivery time is generally fast, typically ranging from 2 to 6 business days worldwide. We do our best to ensure your package arrives on time. We ship to every continent and country worldwide, with both the shipping cost and delivery time optimized to ensure you are fully satisfied with our prompt service.
Regardless of the destination country, the delivery time usually does not extend based on the distance from the shipping origin; delivery times are relatively quick. Please note that the given delivery time is approximate and may be extended in case of unforeseen events.
Yes, we do! You will find it here: RUSH MY ORDER
If you need your order been made as priority and go to the top of the orders list, please choose RUSH MY ORDER option while ordering. Rush Order is additional payed option and if you need to receive your nails faster than usually, choosing this option, your order will usually be made and send within 2 business days (up to 2 made to order nail sets).
In other cases, after choosing RUSH MY ORDER option your order is still on the top of the orders list and the processing is still a priority, you will receive it as fast as possible.
Rushing Order option means I spend extra hours per day to work on your order, I do not rush your or somebody's nails so you can be sure your nails will be hand made with precision and you will still get the highest quality press ons.
We strive to ensure that all orders are prepared within the necessary time frame to consistently deliver the highest quality and meticulous craftsmanship.
**You can find RUSH MY ORDER option in a product page and look at customization section, upper "Add to cart" button.
Processing time is the period from placing and paying for an order to when the shipment is ready for dispatch.
This time does not include the delivery time of the products. Processing time is a separate segment of a time from placing the order, processing it, and then preparing the package for shipping.
The processing time is specified on each product page. While the processing time is approximate, we do everything possible to ensure it matches the time stated on the product page. Please remember that all nail sets are handmade and require appropriate care and attention to detail to ensure each set is perfect. We always spend the necessary amount of time to make the nails professionally and accurately, ensuring you can always enjoy the reliable quality, durability, and perfection of our products.
**However, If you are wondering what Rush Shipping option means, it simply means moving your order to the front of the line. Your order will be prioritized at the beginning of the product creation list and at the top of the order queue.
**When Rush Shipping is available, you can always add it to your order. If you want to receive your product as quickly as possible, we recommend choosing the Rush Shipping option. For more details, click RUSH MY ORDER
You can track your order using your official national postal service or here: https://17track.net/en
Each order has a tracking number that you receive when your order is shipped. You can find the tracking number in your order details once it has been processed and dispatched after that. You will receive a shipment notification via email or other communication method you choose, once your package is sent.
Yes, we do ship internationally!
Delivery is available to every continent and all countries worldwide. Even to the most remote locations, shipping usually takes only a few business days. Shipping costs may vary depending on your location. Click here to see details about international shipping, such as prices and estimated delivery times.
**We often offer a free shipping for example, when you buy multiple items or reach a certain purchase amount. It depends on the current promotional offer. You can frequently find free shipping offer, and our standard international shipping costs are very affordable.
WHAT IS INSIDE
Each nail set* comes with an excellent, complete application kit. We strive to ensure that everything you need is included in your package.
Prep Kit includes:
- an orange wood stick (this type of wood does not splinter and is completely safe and natural for your nails, skin and cuticles; you can use it as cuticle pusher as also press on remover)
- mini nail file (dual sided)
- soft buffer (also dual sided)
- dust-free dry pad (use it to clean your nails with any prep liquids if needed)
- alcohol pad (use it to degrease nails)
- adhesive tabs (contains 12 stickers, different sizes)
- 2-gram mini nail glue
- always amazing extras and freebies
HOW IS IT PACKED
All Design Nails* are packed in individual boxes or bulk boxes if you order multiple sets. If you prefer to receive each set in a separate box, please request this when placing your order. All our boxes are designer, so you can be assured of being satisfied with our brand.
Orders are shipped in high-quality, durable, and waterproof envelopes with a bubble wrap layer inside to ensure the safety of the contents.
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*except the Ready To Wear Collection (instant non-handmade nails)
Please ensure you have the correct tracking number and that you have entered it correctly on the tracking website. Check the transit details of your package. If the delivery is delayed, try contacting your local post office and inquire about the shipment. Additionally, check your mailbox for any notice of an undelivered package. If such a notice is present, remember you have a limited time to pick up the package from the local post office. Otherwise, the package will be returned to us, and you will need to cover the cost of reshipping to receive it again.
Thank you for your patience while waiting for our shipments.
If you do not receive any feedback for a long time, both on the tracking page and from your local post office, it may indicate that your package was lost in transit. This is a rare occurrence, but if it happens, please contact us with your concern, and we will take the necessary steps to recover the package or its value from the shipping carrier. We make every effort to ensure proper delivery, but we are not responsible for any complications on the carrier's side. We also do not refund the cost of an uncollected or lost package if this information is not reported to us, after which a complaint procedure with the post office will take place.
You can track your order using your official national postal service or here: https://17track.net/en
Yes, of course, we can send it back.
It is simple! Please contact us here or via Chat Box to arrange for the coverage of the return shipping costs and the costs of re-sending the package to you. Ensure that the provided delivery address is correct. If you wish to change the delivery address or correct an error, please notify us immediately in the same message.
There are several reasons why a shipment may be returned to us:
1. Incorrect delivery address
One reason could be an incorrect delivery address or missing information required for proper delivery. The buyer is responsible for providing accurate shipping information, and we are not responsible for packages returned due to incorrect address details.
2. Unclaimed package
Another reason could be the failure to collect the package from the post office on time. If the delivery person cannot reach you at home or for any other reason delivery to your address is not possible, the package will wait for you at the post office, and you should be notified by your national postal service about it. Remember, you have a limited time to pick up the package from the post office, otherwise, it will be returned to us due to non-collection.
In such cases, the buyer is responsible for the cost of returning the package to us as well as the cost of reshipping to the correct address. Please contact us to fix details and pricing. There is no refund for the shipping cost. The package can remain in our warehouse on hold for six months. If the buyer does not cover the specified costs within this time, the package will be disposed of, and reshipping will no longer be possible.
3. Package got lost in transit
There is also a possibility that the package got lost in transit and was returned to us due to unforeseen circumstances. In this case, we will file a complaint with the postal service and wait for their response (for international shipments, the transport company has three months to respond). In such a scenario, the package can be sent to you again after determining the compensation costs with the postal service, or at your request, if you wish to pay for the reshipping before the postal service responds to the complaint.
We don't accept order cancellations after of placing the order.
Due to the nature of our products, we cannot accept returns or exchanges, except in cases where the product is damaged during shipping. Please note that we spend many hours creating nails to make them perfect, and all nails are made to order according to your chosen specifications. Due to the nature of these custom products, refunds are not possible as we are not able to re-sell them.
We are also not responsible for ordering the wrong nail size. You can measure your nails before placing an order, purchase a sizing kit separately or with your order, or order Full Set 20 Nails (highly recommended).
If your order is returned to us (for various reasons, see FAQ: "Why my package get returned to the origin?"), or you have any issue with your order, please contact us. We are happy to help in any case. Our primary goal is your satisfaction with our work and the products you receive.
This policy applies to all products from our store, as each order is individually prepared after it is placed. This includes the Ready To Ship Collections and Ready To Wear Instant Nails Collections, as well as ordered separately any prep kits and other products prepared by us.
Yes, our all handmade nails are reusable. They are designed for multiple uses.
Using Adhesive Tabs makes them instantly re-wearable and allows for easy reapplication. It's easy to remove Adhesive Tabs from the underside of the nails. Since the nails are made from professional, salon-grade products and materials, they are durable and strong, making them suitable for multiple uses. They are durable enough to stand up sunscreen and even a hair spray.
Remember to take care of your Press-on nails and avoid using them as tools. The better you care for your Press-on nails, the longer they will last. Before this, I ensure they are strong and suitable for multiple wears.
For those who prefer using Nail Glue, I recommend ordering an affordable electric nail file (find not expensive one - Amazon, eBay, etc.) which can help gently file off any remaining glue on the back of the nails. Clean and well prep to re-use Press-on nails will allow you to enjoy wearing them multiple times.
Our nails are strong and durable, made from professional salon quality products like hard gel, acrylic, or gel polish, depending on the design. We use various nail creation techniques to ensure the best results. We use high-quality salon products to create our nails. For the color layer, we do not use regular nail polish; instead, we always use light-cured products like hard gel or gel polish, or durable materials that polymerize differently, such as acrylic.
Thanks to the materials and techniques we use, we can provide you with professional, salon-quality nails. If you need thick, strong extra layer of gel or acrylic on your nails, you can always add this option to your order. Simply order one piece of the extra thick layer for one nail set to match the length of your ordered nail set.
Our nails are crafted by a skilled, experienced, and professional nail stylist. These both: excellent professional products & professional nail technician - combinations ensures that our nails are unmatched in quality.
How To Apply (Adhesive Tabs)
1. PREPARE
Start by gently pushing back your cuticles using our custom cuticle pusher. Next, softly buff your nails to eliminate any oils or shine. Cleanse your nails thoroughly with the provided alcohol pad to ensure a clean surface for better adhesion.
2. APPLY
Select the appropriately sized adhesive tab for each nail. Press the tab onto your nail, working from the center outward to ensure a secure bond and smooth edges.
3. PRESS
Position the PressOn nail just above your cuticle at a slight angle (around 45 degrees). Press down firmly for at least 15 seconds, distributing pressure evenly across the entire nail for maximum hold.
**PRO TIP**: For best results, avoid exposing your nails to water for at least two hours after application. And remember, apply your thumb and index finger last for easier handling!
1. You can find the glue needed for applying Press On Nails at almost any drugstore. You also can buy UV Glue and use UV lamp to apply the nails.
2. Each ordered nail set* includes one 2g tube of glue in the Prep Kit. We also include one sheet of Adhesive Tabs (12 stickers).
3. You can always buy additional Adhesive Tabs, Glue, or Prep Kits in our store.
Check here for these and other accessories useful for applying Nail Room Studio Press On Nails.
If you have a preferred Press On Nail glue, consider purchasing a larger pack to last longer. There are various glue manufacturers in every country, but we can recommend two brands available in the USA: KDS and IBD; Poland: Kiss.
*except for the Ready To Wear Collection (instant non-handmade nails)
Our nails are made to order and all photos and all nail sets are made by us. This ensures that we replicate each design as seen in the photos. However, due to the handmade and artistic nature of our products, there may be slight variations such as hand-painted details, the placement of decorations etc. The chosen shape and length can also affect how the design appears on the nails. Nevertheless, you can be assured that we will closely replicate the specific design while adding a unique touch to your nails.
It depends on the chosen application method. However, the key to long-lasting wear is proper manicure preparation.
Using Adhesive Tabs or combining them with other techniques and our secret tips, you can wear the nails for just few hours if needed or one day up to a few days (up to 14 days). This method is suitable for people who cannot wear long or painted nails daily for various reasons. It allows you to refresh your look for a weekend outing and remove the nails anytime you decide.
If you use Glue, you can wear the nails for two, three weeks or a month. Nails could last up to four weeks, but we do not recommend wearing them (any nails, even a salon nails) for more than a month because the nail growth after a month is too significant to be safe. But please remember, it all depends on individual preferences so sometimes one month is not too long still.
Our nails are salon quality, and you can achieve the same durability with our Press-On Manicure.
Be sure to carefully follow the Nail Prep instructions provided with your order, as this is essential for ensuring long-lasting wear. For even stronger adhesion, consider using a nail dehydrator and primer before application. These are the same products used by professional nail technicians to help gels and acrylics stick better to your natural nails.
You can also combine Adhesive Tabs with Nail Glue for extra security. Start by following the prep steps and applying the adhesive tabs to your nails. Then, apply a small amount of nail glue either on top of the tabs or directly on the back of the Press On Nail. Hold the nail in place for a few seconds. This dual-adhesive method can significantly extend the wear time of your nails.
How To Remove (Adhesive Tabs)
1. SOAK
To safely remove your Nail Room Studio PressOn nails, soak your nails in warm water for approximately 10 minutes or until the adhesive begins to loosen.
2. REMOVE
Gently lift the PressOn nails using the wooden stick provided, working slowly to avoid damage. Use the same stick to roll off any remaining adhesive tabs from your natural nails.
3. STORE
Place your PressOn nails back into their original storage container, keeping them ready for your next standout moment.
**PRO TIP**: For faster removal, add a drop of soap or oil to the warm water to help break down the adhesive more quickly.
Removing Glued Press-On Nails with Water (Best for Reusing Nails)
1. Soak your nails in warm, soapy water for about 15 minutes. Use a glass or ceramic bowl.
2. Put some oil around the edges of your nails. This helps soften the glue.
3. Carefully use a tool to lift the NailRoomStudio nails at the edges. If they're stubborn, soak them longer and add more oil.
4. Gently file off any leftover glue. Then wash your hands and put on some cuticle cream.
Removing Press-On Nails with Acetone (Nails Won't Be Reusable)
1. Trim your Nail Room Studio press-on nails and file off the shiny top coat.
2. Wipe them clean with a dry cloth.
3. Put petroleum jelly around your nails to protect your skin.
4. Soak your nails in nail polish remover with acetone for about 15 minutes.
5. Use a wet towel to gently remove the nails. Then file off any remaining glue.
6. Wash your hands and put on some cuticle cream to keep your skin soft.
First Method (recommended)
Place a measuring tape horizontally across your natural nail bed to determine the widest vertical curve. Write down the measurements.
Second Method
Use a piece of paper or sticky tape on your nail bed. Make a mark at the widest point of your nail. Then, measure the distance between the two marks.
Helpful Tip: If you find yourself between two sizes, like 11 mm and 12 mm, always opt for the larger size. Also, remember to include the marks in the total length measurement. Perform this process for every finger and nail.
SIZES
XS: 3, 6, 5, 7, 9
S: 2, 5, 4, 6, 9
M: 1, 5, 4, 6, 8
L: 0, 4, 3, 5, 7
(for one hand)
SIZES FROM 0 TO 9 IN MILLIMETERS
size 0 - 17 mm
size 1 - 16 mm
size 2 - 15 mm
size 3 - 14 mm
size 4 - 13 mm
size 5 - 12 mm
size 6 - 11 mm
size 7 - 10 mm
size 8 - 9 mm
size 9 - 8 mm
How to determinate my Toes Nails
Toe Nail Number and its Width in mm
0 - 21 mm
1 - 20 mm
2 - 19 mm
3 - 18 mm
4 - 12 mm
5 - 11 mm
6 - 10,5 mm
7 - 10 mm
8 - 9,5 mm
9 - 9 mm
10 - 8 mm
Toes Nails Sizes by Nail Number
XS - 3, 7, 8, 9, 10 and extra: 9, 8
S - 2, 6, 7, 9, 10 and extra: 8, 7
M - 1, 5, 7, 8, 9 and extra: 6, 8
L - 0, 4, 5, 7, 9 and extra: 6, 8
Toes Nails Sizes by Nail Number and its Length in mm
XS - 3 (18mm), 7 (10mm), 8 (9,5mm), 9 (9mm), 10 (8mm) and extra: 9 (9mm), 8 (9,5mm)
S - 2 (19mm), 6 (10,5mm), 7 (10mm), 9 (9mm), 10 (8mm) and extra: 8 (9,5mm), 7 (10mm)
M - 1 (20mm), 5 (11mm), 7 (10mm), 8 (9,5mm), 9 (9mm) and extra: 6 (10,5mm), 8 (9,5mm)
L - 0 (21mm), 4 (12mm), 5 (11mm), 7 (10mm), 9 (9mm) and extra: 6 (10,5mm), 8 (9,5mm)
No worries, nothing easiest to do!
The sample size sets provided are the most common, but you always have the option to order a Custom Size for any handmade nail set. Select Custom Size and include your measurements in millimeters in the order notes.
You might also consider ordering a Full Set of 20 nails (recommended), which ensures you have more pieces to use multiple times or mix with other sizes and designs.
Please check our Sizing Chart to see all options.
We offer numerous shapes, lengths and curvature options.
You can order shapes as Almond, Stiletto, Square, Coffin, Tapered Coffin, Oval, Duckie and much more. For individual shapes and lengths please send message with question and tell us what do you need and we will do our best to offer custom options for you.
We offer various types of nail curvature, starting from standard and slightly flat to highly curved and sculpted nails.
The first option is the STANDARD, which has a more neutral curvature and is the most common. In our Sizing Chart, you will also find nails marked as Sculpted, meaning they fit nails with a greater curvature. Curvature depends also on a shape and length.
If you are unsure which type of curvature suits you, send us a message, and we will do our best to help. You can also choose to order Sizing Sample Kits with different nail forms to check out our options.
If the size does not fit one or two nails, we suggest ordering a Replacement Nail.
Due to the handmade nature of our products, we do not take responsibility if the wrong size is ordered. Remember, we offer Sample Sizing Kits and a size guide to help you find the right fit. If you know the dimensions of your nails and which forms suit them, you can find the appropriate size. Typically, you will know what order to place.
However, if you are unsure, please order the sizing sample kits that interest you. You can do this when placing your order. Keep in mind that we offer a free sample set for you to try on at home. Once you provide us with your measurements, you will be able to find the right fit.
Of course, we gladly accept custom orders.
It is very simple to do. Just send us a message, and we can discuss the details. You can send any number of photos or inspirations. The more accurately you describe what you need, the smoother and easier it will be for us to create the nails for you.
Many of our clients know and trust our nail quality, which is why they often opt for custom orders when they have an idea for their own design. Once we finalize the details, we will send you a quote and create a dedicated product link for purchase. Feel free to contact us if you have any questions.
Yes, of course you can.
Small design changes are acceptable. When placing an order, you can include a note with details on what you would like to change, such as the color, the arrangement of crystals or remove some decorations.
Please provide as many details as possible, so we can start working on your order right away and know exactly what you need. You can specify which nail should be changed, and other similar details.
If you expect more advanced changes - please contact us, we are here to help you with an order. We also gladly accept custom design orders.
It is very simple to do.
You can click here to go to the replacement nail order page. Before selecting an option and buying, please contact us with your order details, such as the order number and your name, so we can link to your order and easily replicate the nail for you. Let us know which nail you need, including the length, shape, and design, and we will guide you on which complexity level to choose (this will be one of the numbers to select on the Replacement Nail purchase page).